1. Information We Collect

a. Personal Information

We may collect the following personal details when you fill out a form, request a quote, or contact us:

  • Name
  • Email address
  • Phone number
  • Company name (if applicable)
  • Address (for installation or service scheduling)
  • Any other information you voluntarily provide

b. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Cookies and usage data

2. How We Use Your Information

We use your data to:

  • Provide and manage our services
  • Process inquiries, bookings, and installation requests
  • Send service-related emails and, where you have opted in, text messages
  • Improve website functionality and user experience
  • Maintain internal records
  • Ensure security and prevent fraudulent activities

3. Sharing of Information

We do not sell or rent your personal information.
However, we may share data with:

  • Trusted partners or contractors who assist in service fulfilment
  • Legal authorities if required by law
  • Third-party tools (analytics, hosting providers) used to operate our website

All third-party partners follow strict confidentiality standards.

4. Cookies & Tracking Technologies

We use cookies to:

  • Improve website navigation
  • Analyze traffic and usage
  • Personalize user experience

You can disable cookies in your browser settings.

5. Data Security

We implement industry-standard security measures to protect your information.
However, no online transmission is completely secure, and we cannot guarantee absolute safety.

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

7. Your Rights

You may request:

  • Access to your stored data
  • Correction of inaccurate information
  • Deletion of your personal data
  • To unsubscribe from SMS text messages at any time by replying STOP to any message you receive from us
  • To update your communication preferences by contacting us directly (see Section 10)

8. SMS / Text Messaging Communications

If you provide your mobile phone number and opt in to receive text messages from Serial Wrappers, we collect and use that information as follows:

a. Information Collected

  • Your mobile phone number
  • The date, time, and method of your opt-in consent
  • Your message preferences and opt-out status

b. How SMS Information Is Used

Your mobile number and SMS opt-in status are used solely to send you the text messages you agreed to receive, such as quote follow-ups, appointment reminders, project status updates, and service-related notifications. Message frequency may vary.

c. No Sharing of SMS Opt-In Data (Important)

No mobile information, including SMS opt-in consent or phone numbers collected for text messaging purposes, will be shared, sold, or disclosed to any third party or affiliate for marketing or promotional purposes. This information is used exclusively by Serial Wrappers to deliver the text messages you have requested. Standard message and data rates may apply, as determined by your mobile carrier.

d. How to Opt Out

You can opt out of SMS messages at any time by replying STOP to any message. Reply HELP for assistance. Opting in to SMS is never required to use our services or complete a purchase.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

10. Contact Us

If you have any questions regarding this Privacy Policy, contact us at:
Website: serialwrappers.com